Support
Having issues? For support, please email denise@meatball.social.
Product, Support and Refunds
We're here to help
Product
Meatball is an AI calendar and coach that you can call. This digital product offers monthly, auto-renewal subscriptions. Meatball is a digital product, that includes optional (but highly recommended) human onboarding. Software-generated schedules, interactions, text are deliverable only.
Cancellation
To cancel, please contact support (denise@meatball.social) at least 3 days before your
next renewal date.
After cancellation, we retain all transactional data for up to 10 years for legal compliance
and retain annonymised usage data for product development. All non-regulatory data may be deleted
if an explicit deletion request is made by sending an email to support (denise@meatball.social).
Refund Policy
We're sorry to see you go.
Your experience is very important to us - all paying users get a personalised onboarding and
a 3-day free trial.
We hope you consider contacting support (denise@meatball.social) first, so our team can fix
your issue (and waive the fee during the time of non-performance).
Otherwise, we do offer a 14-day money-back guarantee. Just contact denise@meatball.social within
14 days of your purchase for a full refund.